Session Insights
Understanding Sessions
A "Session" within the Scanner App refers to a contiguous set of scans performed over a certain period, often during an interaction with a customer. This could be during a sales appointment, inventory management, or any other scenario where multiple items are being scanned consecutively.
FAQs About Sessions
What is considered a "Session"?
It's a sequence of scans tagged together within a specific timeframe or customer interaction, visible on the Scanner App's home screen. The "Just Scan" sessions, marked in blue, are not included in the reporting.
Why is my Average Session Price so high?
A high Average Session Price may occur if multiple activities are bundled into a single session. It's crucial to distribute scanning activity accurately across sessions to derive meaningful insights from the data.
How is Session Price calculated?
The session price is the aggregate of the prices and quantities of all items scanned in that session. The correct tagging of items and quantities is essential for accurate session valuation.
Do I need to create a new Session for inventory scanning?
For inventory purposes, the "Just Scan" feature can be utilized without creating new sessions. It may be advisable to remove suspect sessions to maintain the integrity of session data.
Session Price Trend Analysis
The trend analysis section displays two key visualizations: the Average Session Price over time and the Average Session Price by User.
Average Session Price Over Time
This chart shows the fluctuation of the average session price across different periods, giving insights into:
Periods of high-value transactions.
Seasonal trends or anomalies in pricing.
Impact of promotions or discounts on average prices.
Average Session Price by User
The accompanying bar chart ranks users by their average session price, which can be used to:
Identify high performers or sessions that require further investigation.
Assess the consistency of pricing across different users.
Understand the distribution of high and low-value transactions among staff.
Detailed Session Data Table
Below the visual charts, a detailed table presents a complete breakdown of sessions with their corresponding users, session names, and prices. This table is crucial for:
Validating the accuracy of session reporting.
Auditing individual session details.
Cross-referencing with other sales or inventory data.
Implementing Best Practices
To fully benefit from session insights, it’s recommended that staff be trained to:
Create new Sessions appropriately, especially for distinct activities.
Utilize "Just Scan" for routine inventory scans without the need for session tracking.
Review and clean up session data regularly to maintain data quality.
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